Frequently Asked Questions
When is the right age to start swimming?
We are surrounded with water everywhere we go. Being around water has been a very important and essential life skill. The earlier babies start our program, the better they are around water and the more neural network is developed.
You may read more details on our program’s benefits at Our Programmes page.
What methodology do you use?
For more information, you may read more from Our Program page.
What is the teacher-student ratio?
Are your swim teachers certified?
Additionally, all our Teachers are SSI and Austswim certified. These are international recognised certification associations.
How long or fast can my child learn to swim?
Our Infants & Toddlers programs are designed according to the average milestone. Thus, we group our students according to their age group.
Our Children programs are crafted according to our student’s learning ability. Every 6 months, our Teachers will assess our students over a period of a month to ensure consistency. We will, thereafter, group them according to their performance to Ensure optimal lesson performance and progression.
Is 30 minutes sufficient?
In Little Splashes, we are constantly moving our children in the water. Our lessons are packed with different songs (for Infants & Toddlers) and activities. These are all carefully crafted to meet our program’s objectives. With our low class ratio of 1:5, Teachers are able to facilitate, instruct and impart knowledge individually. Therefore, with 30 minutes of constant movements in the water, 30 minutes of lesson is sufficient.
What is the purpose of registration fee?
There is a single trial lesson that is available for parents who want to try before deciding on taking up any packages. This single trial lesson can also be used as an ad-hoc session if decided to attend an additional class out of the normal committed package.
If a single trial is not enough to determine to commit, we do have a 4-trial bundle deal. This deal enables both child and parent to attend 4 continuous weekly lessons with the same teacher and schedule. This will allow both parties to determine if one would like to commit to learn on a term or semester basis.
In order for a parent to enjoy our special package price, the student whom is attending the lesson would have to be a member with Little Splashes. This membership allows the student to enjoy package discount, use of our facility, members benefits with our collaborated partners and priority booking during renewal period.
What is the difference between a term package and flexible package?
Term package last over a 3 months duration with either 11 or 12 lessons (depending on the term). Lessons will be booked weekly continuously for the whole term at a fixed time and day. Term package will be pro-rated if you sign the package in between the term. There are 3 make-up lessons that a student can arrange in a term with valid supporting documents.
Flexible package last over a 6 months duration with 20 lessons. There will be a total of 24 weeks available for a student to finish utilising 20 lessons. This package is designed for parents who prefer more flexibility for their child. Parents who prefer to change lessons according to their shift work or other commitments. There are also 3 make-up lessons per term available that a student can arrange within a term with valid supporting documents. Although the flexibility, we do encourage parents to keep lessons consistent for your child to learn and progress according to our carefully crafted syllabus.
If we start in the middle of the term, will we be missing out on anything?
Therefore, we respect and cater to every student’s performance, mood, attention span and learning ability individually. We will fit their pace progressively without affecting their morale and esteem. Thus, if your child joins us in the middle of our term, this will be taken care of. Take it easy and go with the flow as instructed by our Teachers.
Our programs are catered to individual students in educating and teaching your child in a progressive learning pace to suit them. Therefore, your child will not be missing out on any skills that was taught previously.
Why are 2 layers of diapers in Little Splashes compulsory?
The first layer of swim diaper is the disposable swim diaper. We accept any brand of disposable swim diaper. This layer will hold or absorb a substantial amount of urine or faeces.
The second layer of swim diaper is the reusable swim diaper. There are a lot of different materials and brands in the market for purchase. We recommend any reusable swim diaper that is fitting by the hips and thighs with ideally inner layer of mesh material. We do not accept training diapers or any swim diapers that inner layer is made of cotton.
We do sell these diapers over our counter if you like to purchase it before swim lessons. Alternatively, do feel free to contact us if you have any doubts on the material of the diapers.
My child is toilet trained and she is under 3 years old. Why must she still wear diaper?
Therefore, it is mandatory for all toddlers under 3 years old or not toilet trained to wear 2 layers of our recommend swim diapers.
Why does parent require for children below 3 years old?
Our swim Teachers will facilitate the class and guide parents on how to execute and assist their child accordingly. This would make the parent the teacher to the child for the whole lesson.
Can both parents enter the water together?
Unfortunately, we only allow one parent into the pool, so that the parent can give full attention to their child and able to take instructions clearly from the teacher. This will also to prevent any form of distraction from other parents. As we would want all students to have a conducive learning environment.
Who will be the best person to accompany the child in the water?
Many of our parents prefer to have the parent that spends lesser time at home to accompany their child in the water. This creates a special bond between both parent and child.
Can I stay on the deck since it is our first time? I would like to observe the class closer myself
In Siglap outlet, we have a live TV broadcast that shows the lesson on a big screen. It is viewable at our waiting area.
In Yio Chu Kang outlet, we do have a full glass window viewing gallery in our air-conditional waiting area to view the class.
In Selaseh outlet, we have high chairs placed along the corridor from a slight distance away from the pool for viewing without distractions.
We do not encourage parents or audiences to distract our students during lesson while viewing. We would prefer our students to gain the full benefit of the 30 minutes session.
I have paid for the Term Package and I can’t make it for my actual class time slot. I would like to transfer all the remaining classes to another day and time. Is it possible?
My child is very advanced for her age group. Can I promote her to the next class when she has not reached the age group?
My schedule is very unpredictable. I am unable to commit to a fix time and day. Can I still join?
Please note that all lessons are subjected to availability. Therefore, you might prefer to contact us to check our available slots beforehand.
What is your make-up policy?
There is a maximum of THREE make-ups per term
- Make-Up is valid when parent/student informs the school of absence at least a day in advance (via direct call during operation hours AND/OR via email after operation hours)
- If parent/student is unable to inform the school in advance, a Medical Certificate/Travel Itinerary/ Supporting Documents is required to validate the Make-Up request
- All classes that have been booked, secured and confirmed in advance with payment – that require any rescheduling, or changes during any part of the term, shall be counted as a Make-Up
- Make-Ups must be booked before the end of the term, otherwise will consider as expired.
I do not know how to swim and fear of water. Can I don’t go inside water?
What do I need to prepare before the class?
For our Infants/ Toddlers program, parents are required to prepare the following items:
- Disposable swim diaper
- Reusable swim diaper
(Do contact us if you have further queries on the Reusable diapers material)
- Infant swimwear (on top of 2 compulsory layers) [Optional]
- Loose T-shirt for parent that will be in the water
- Parent swimwear is your preference
Swim diapers as well as Reusable swim diaper is also available in our school over the counter.
For our Children program, parents are required to prepare the following items:
- Goggles (Optional)
Our showers are equipped with complimentary body wash and filtered warm water. You may bring your own toiletries too.
My child is a special need and require special attention, do your school provide such lesson?
We do conduct 1:1 lessons for students who require special attention. For such cases, we keep the lesson ratio smaller than our normal lessons, which is 1:3.
Can I group my 20 months old with 6 months old?
My child has been taking lesson for 6 months elsewhere, which level can my child join?
If your child is new to the water and is unable to swim any proper stroke, we will be assessing her in our Children Foundation course. We will, then, advise you on which class to attend for the term.
How do I track my child’s progression?
Twice a year, Little Splashes will organise Swim Safer test for our students with our partner in the public pool. Our Swim Teachers will advice you when your child is ready for the test. Although we do prepare our students for Singapore’s national certification, we do input more than what is required. We include additional strokes like Survival Sidestroke & Boat Safety to name a couple.